Frequently asked questions

Here are answers to some of the frequently asked questions. Please feel free send an email to Hi@SimplyBestWebsites if you have additional questions.

Design Process

The design process is quite straightforward. After your purchase, you will send us the content you’d like to add to your website (logo, photos, services you offer, etc.). If you’d like, we can write content for you as well for a one-time fee of $29.99 per 500 words. After receiving content, we will create a preliminary design for your review. Based on your review, you may suggest changes as necessary. Once you are fully satisfied with the design, we will finalize it. Your website is now up and running!

After you send us all the required content pertaining to your business (e.g. logo, photos, service descriptions, etc.), your site can be up and running within a week.


Domain name & hosting

Domain name is your website’s permanent identity on the Internet. It’s the ‘.Com’ in any website. For example, Google.Com is Google’s domain name. It could also be .Net, .Org, .Co, etc., but .Com is most common.

Upon request, we are happy to suggest domain names that are relevant to your business. However, you will have the final say. A good domain name represents your business, is short and thus easy for your customers to remember.

Your domain name is registered to you and so you own it.

Simply put, hosting is required for storing and displaying website files such as webpages, photos, etc. We use secure servers provided by GoDaddy.Com – one of the top hosting providers in the world - to host all our clients’ websites.

We are happy to use an existing domain name and hosting to build your website. Please note that you will have to provide us with an access to any existing accounts.

Yes. All pre-paid website packages include domain name and hosting.


Website content

As a business owner, you know more about your brand. So, we rely on you to supply us with the content for your website. This includes logo, photos, service descriptions, etc.

Yes. We offer professional content writing service for a one-time fee of $29.99 per 500 words.

We can put as many photos as you want. There is no limit.

Absolutely! We offer 30-day free maintenance. So, we are happy to add any content that you send us during that period. Additionally, you will have your own access to the website. So, you can edit it at your end as well or hire us at an hourly rate of $25.


Website performance

All packages come with Google Analytics - a helpful tool for monitoring website performance. Google Analytics provides detailed performance report that includes number of visitors, location, total time spent, pages visited and much more. We will require your approval before signing you up.


Payment & information privacy

Your payment information is extremely safe. We use Stripe - an industry leader in online payment processing - to process your payment. Stripe uses state of art technology to encrypt and safeguard your payment details. Additionally, our site has a Secure Sockets Layer (SSL) certificate which adds another level of security.

We respect your privacy and do not collect any personal information about you or your business. If you opt to sign up for our promotions, we do keep your email on file. You can unsubscribe anytime by emailing us at Hi@SimplyBestWebsites.Com.


Account transfers & refunds

Yes, absolutely. We look forward to an ever-lasting partnership with our clients. But if you so decide, you can easily transfer your account and files to another company.

A 100% refund is offered within 15 days of purchase.

CUSTOMIZED & AFFORDABLE WEBSITE DESIGNS.

All packages include a unique domain name and hosting. Our designs are uniquely tailored per your needs and help convey the right message to your customers.

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