FAQs

Design Process

How does the design process work?

The design process is very straightforward. After your purchase, please send us any content you’d like to add to your website (logo, photos, services you offer, etc.). If you’d prefer, we can create content for you. For written content, we charge a one-time fee of $50 per 500 words. Logo design is $500, and any graphic design work is billed at $75/hr. You own 100% copyrights to any content we create for you. Once we have the content, we will send a preliminary design for your review. If required, you may suggest changes. Once you are fully satisfied with the design, we will finalize the layout. Your website is now up and running!

How long does it take to get my website up and running?
Once we receive all the required content (e.g. logo, photos, service descriptions, etc.), your site should be up and running in about 2 weeks.

Domain Name & Hosting

What is a domain name?

Domain name is your website’s permanent identity on the Internet. It is the ‘.Com’ in any website. For example, Google.Com is Google’s domain name. A domain name can also be ‘.Net’, ‘.Org’, ‘.Co’, etc., but ‘.Com’ is the most common.

Who chooses a domain name for my website?

Upon request, we are happy to suggest domain names that are relevant to your business. However, you have the final say. A good domain name represents your business, is short and therefore easy for your customers to remember.

Who owns the domain name?

Your domain name is registered to you and so you own it.

What is hosting?

Simply put, hosting is required for storing and displaying website files such as webpages, photos, etc. We use secure servers provided by SiteGround.Com – one of the leading hosting providers worldwide – to host websites for our clients.

What if we already have a domain name and hosting?

We are happy to use an existing domain name and hosting to build your website. Please note that you will have to provide us access to any existing accounts.

Does the cost include domain name and hosting?

Yes. All website packages include domain name and hosting.

Website Content

Are we responsible for providing our website content?

As a business owner, you know more about your brand. So, we rely on you to provide us with content for your website. This includes logo, photos, service descriptions, etc. If you’d prefer, we can create content for you. For written content, we charge a one-time fee of $50 per 500 words. Logo design is typically $500, and any graphic design work is billed at $75/hr. You own 100% copyrights to any content we create for you.

Can you write content for our website?

Yes. If you’d prefer, we can create content for you. For written content, we charge a one-time fee of $50 per 500 words. Logo design is typically $500, and any graphic design work is billed at $75/hr. You own 100% copyrights to any content we create for you.

Can you add content to our website after the design process is complete and our site is online?

Absolutely! We are happy to add any content that you send – even after the design process is complete. We charge an hourly rate of $75 for edits.

Website Performance

How can we monitor our website performance?

‘Advanced’ and ‘Pro’ packages come with website traffic analysis – a helpful metric for monitoring your website performance. This provides detailed performance report that includes number of visitors to your website, visitor location, total time spent by visitors, pages visited and much more. We will require your approval before signing you up.

Payment & Information Privacy

How safe is our payment information?

Your payment information is extremely safe. We use Stripe – an industry leader in online payment processing – to process your payment. Stripe uses state of art technology to encrypt and safeguard your payment details. Additionally, our site has a Secure Sockets Layer (SSL) certificate which adds another level of security.

Do you collect information about us? If so what information do you collect?

We respect your privacy and do not collect or store any personal information about you or your business. If you opt to sign up for our promotions, we do keep your email on file. You can unsubscribe anytime by emailing us at Hi@SimplyBestWebsites.Com.

CUSTOMIZED & AFFORDABLE WEBSITE DESIGNS
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All packages include a unique domain name and hosting. Our designs are uniquely tailored per your needs and help convey the right message to your customers.

LOCATED IN THE HISTORIC 1900 BUILDING
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CONTACT
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Office

1900 S. Harbor City Blvd.,
Suite #202,
Melbourne, FL 32901


Phone

(321) 298-5128


Email

Hi@SimplyBestWebsites.Com