Frequently asked questions

Here are answers to some of the frequently asked questions. Please feel free send an email to Hi@SimplyBestWebsites if you have additional questions.

Design Process

The design process is very straightforward. After your purchase, please send us any content you’d like to add to your website (logo, photos, services you offer, etc.). If you’d prefer, we can create content for you. For written content, we charge a one-time fee of $50 per 500 words. Logo design is typically $500, and any graphic design work is billed at $75/hr. You own 100% copyrights to any content we create for you. Once we have the content, we will send a preliminary design for your review. If required, you may suggest changes. Once you are fully satisfied with the design, we will finalize the layout. Your website is now up and running!

Once we receive all the required content (e.g. logo, photos, service descriptions, etc.), your site should be up and running in about 2 weeks.


Domain name & hosting

Domain name is your website’s permanent identity on the Internet. It is the ‘.Com’ in any website. For example, Google.Com is Google’s domain name. A domain name can also be '.Net', '.Org', '.Co', etc., but '.Com' is the most common.

Upon request, we are happy to suggest domain names that are relevant to your business. However, you have the final say. A good domain name represents your business, is short and therefore easy for your customers to remember.

Your domain name is registered to you and so you own it.

Simply put, hosting is required for storing and displaying website files such as webpages, photos, etc. We use secure servers provided by GoDaddy.Com – the leading hosting provider worldwide - to host websites for our clients.

We are happy to use an existing domain name and hosting to build your website. Please note that you will have to provide us access to any existing accounts.

Yes. All website packages include domain name and hosting.


Website content

As a business owner, you know more about your brand. So, we rely on you to provide us with content for your website. This includes logo, photos, service descriptions, etc. If you’d prefer, we can create content for you. For written content, we charge a one-time fee of $50 per 500 words. Logo design is typically $500, and any graphic design work is billed at $75/hr. You own 100% copyrights to any content we create for you.

Yes. If you’d prefer, we can create content for you. For written content, we charge a one-time fee of $50 per 500 words. Logo design is typically $500, and any graphic design work is billed at $75/hr. You own 100% copyrights to any content we create for you.

Absolutely! We are happy to add any content that you send - even after the design process is complete. We charge an hourly rate of $75 for edits.


Website performance

'Advanced' and 'Pro' packages come with website traffic analysis - a helpful metric for monitoring your website performance. This provides detailed performance report that includes number of visitors to your website, visitor location, total time spent by visitors, pages visited and much more. We will require your approval before signing you up.


Payment & information privacy

Your payment information is extremely safe. We use Stripe - an industry leader in online payment processing - to process your payment. Stripe uses state of art technology to encrypt and safeguard your payment details. Additionally, our site has a Secure Sockets Layer (SSL) certificate which adds another level of security.

We respect your privacy and do not collect or store any personal information about you or your business. If you opt to sign up for our promotions, we do keep your email on file. You can unsubscribe anytime by emailing us at Hi@SimplyBestWebsites.Com.


Account transfers & refunds

Yes, absolutely. We look forward to an ever-lasting partnership with our clients. But if you so decide, you can easily transfer your account and files to another company.

A 100% refund is offered within 15 days of purchase.

CUSTOMIZED & AFFORDABLE WEBSITE DESIGNS.

All packages include a unique domain name and hosting. Our designs are uniquely tailored per your needs and help convey the right message to your customers.

TOP